Support

A real person reads every email. Include the email you sign in with, or say that you use the app without signing in, and we can find your account faster.

Subscriptions and billing

  • Manage or cancel Premium (iOS): open the App Store settings on your iPhone, tap Subscriptions, then SubjectCards. Apple manages every iOS subscription; cancelling there stops the next renewal.
  • Restore Premium on a new phone: in the app, open the Premium screen and tap Restore. Signing in with Apple or Google also carries your progress across devices.
  • Refunds for iOS purchases: Apple issues them. Ask at reportaproblem.apple.com.
  • Web deck purchases: Stripe sends the receipt. If a deck does not work as described, email us and we will fix it.

Your account and data

  • Delete your account: email us from the address you sign in with and we will delete the account, your cards, and your progress within 30 days.
  • Get a copy of your data: email us and we will send it.
  • Keep progress across devices: sign in with Apple or Google in the Me tab. Progress from the anonymous account merges into the signed-in one.

Common questions

  • Why can I only make three custom cards? The free tier includes three cards made from your own phrases. Premium removes the cap.
  • A card sounds wrong. Cards from your phrases are written by an AI model and can miss the mark. Delete it and try a more specific phrase, or email us the card and we will look at it.
  • Audio does not play when a card flips. Check the Play audio when a card flips setting in the Me tab, and that your phone is not on silent.

Subjectcards is a TrueStandard Labs LLC product.